Frequently Asked Questions
Frequently Asked Questions
🧢 GENERAL QUESTIONS
Q: What is Birth of Hip Hop?
A: Birth of Hip Hop (BOHH) is more than a fashion brand—it’s a cultural movement. We celebrate the roots, evolution, and impact of hip hop through apparel, storytelling, and original films. Every garment tells a story and funds future creative projects.
Q: How is BOHH different from other streetwear brands?
A: Our designs are rooted in authenticity. Each drop ties into a cultural narrative and supports original film projects that preserve and promote hip hop’s legacy. When you wear BOHH, you rep history and push culture forward.
📦 ORDERS & SHIPPING
Q: How long will it take to receive my order?
A: Most orders are processed within 2–3 business days. Shipping timelines vary by location, but standard delivery is typically 3–7 business days. You’ll receive a tracking number once your order ships.
Q: Where do you ship?
A: We ship worldwide! If you’re outside the U.S., additional customs charges may apply depending on your location.
Q: Can I track my shipment?
A: Absolutely. Once your order is fulfilled, you’ll receive an email and SMS with your tracking number. You can also check your tracking info on the confirmation page.
🧵 PRODUCTS & SIZING
Q: How do your sizes run?
A: Our garments generally follow standard U.S. sizing. For oversized or fitted looks, please check the size chart on each product page or contact us if you’re unsure.
Q: What materials do you use?
A: BOHH uses high-quality materials that balance durability, comfort, and statement style—from premium cotton blends to reflective and metallic finishes.
Q: Will you restock sold-out items?
A: Some items are limited edition and won’t be restocked to maintain exclusivity. Sign up for our email or SMS list to be the first to know about new drops and restocks.
💳 PAYMENT & DISCOUNTS
Q: What payment methods do you accept?
A: We accept major credit cards, Apple Pay, Google Pay, and secure checkout via Stripe.
Q: Do you offer any discounts?
A: Yes! First-time supporters get 10% off with code BOHHFAM10. We also offer special discounts for visual reviews and community contributors.
🔁 RETURNS & EXCHANGES
Q: Can I return or exchange an item?
A: Yes, returns and exchanges are accepted within 14 days of delivery. Items must be unworn and in original condition. See our Return Policy for full details.
Q: What if I receive a damaged or incorrect item?
A: Email us at support@birthofhiphop.com with your order number and photos—we’ll make it right.
🎬 FILMS & COMMUNITY
Q: How do BOHH sales support films?
A: A portion of each sale goes toward the production of BOHH Original Films, which document hip hop’s roots, legends, and untold stories.
Q: Can I submit a story or project?
A: Yes! We welcome creators. Reach out to us at BOHHfilms@birthofhiphop.com with your pitch or idea.
Q: Do you do pop-ups or community events?
A: Definitely. From NYC to LA and abroad—we’re on the move. Follow us on social or join our list to stay in the loop.